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	1. How do I change my light tube, or light bulb? 2. Why is there water inside my 2x2, or 3x1 refrigerated cabinet? 3. Where can I find the light switch on my Napa, Monterey, or my Sonoma unit? 4. Where can I find the light switch on my Magnum unit? 5. Why are my light tubes burning out so fast? 6. What temperature should my white wine thermostat be set to? 7. What temperature should my Dual Range thermostat be set to? 8. Where do I find the filter screen for my Magnum unit, and how do I clean it? 9. How do I adjust the divider in my Magnum unit? 10. Where do I adjust the thermostat on my Monterey, or Sonoma *manual defrost* unit? 11. Where do I adjust the thermostat on my Monterey, or Sonoma auto defrost unit? 12. Where do I adjust the thermostat on my Magnum unit? 13. How do I adjust the heat pad located in the red wine compartment of my Magnum unit? 14. What kind of regular maintenance should I perform on my unit? 15. How long will wine last on my Winekeeper unit? 16. How do I replace the through walls? 17. How do I replace the wine tubes? 18. Which gas is better for my Winekeeper unit, Nitrogen, or Argon? 19. Why does my wine appear to be cloudy or scaly? 20. Why is my wine not pouring from one or more of my faucets? 21. Why does my wine taste or smell bad? 22. How do I perform a thermostat replacement? 23. Why is my Magnum having a cooling problem? 24. Why is my Napa, Monterey, or Sonoma having a cooling problem? 25. Why is wine dripping from my Faucet? 26. How do I replace the Latex ring on my Stopper Faucet? 27. How do I replace my Stopper Assembly? 28. How do I replace the Latex Ring on my Stopper Assembly? 1. How do I change my light tube, or light bulb? The light bulbs simply unscrew, and are accessed from the rear of your unit. Light tubes are simply held in place by two nylon clamps, and are connected using a male/female plug on each of the wires. First unplug the unit that you are working on (there maybe more than one electrical cord on your unit). Carefully separate the blue male connector from the blue female connector on each electrical wire. DO NOT PULL ON THE WIRE TO SEPARATE PLUGS. You may use pliers if needed. Next, slide disconnected light tube to the left until it comes out of one the retaining clamps, then slide the light tube to the right until it drops free. Reverse process to re-install. 2. Why is there water inside my 2x2, or 3x1 refrigerated cabinet? Water inside your divided refrigerator is caused from moisture forming on the cold plate that eventually results in dripping. Although this condensation can not be avoided entirely, it can be minimized. The minimum amount of condensation tends to vary at different times of the year and in different areas of the country. It is important to make sure the door is closing correctly to ensure that there are no air leaks. Leave the door open for the minimum amount of time while changing wine bottles and during the cleaning of the interior of the cabinet. The internal temperature has the greatest effect on the amount of moisture inside your refrigerator. Raising the temperature slightly (to 48 degrees) may alleviate the problem. Furthermore, a large kitchen sponge placed on the back shelf under the cold-plate will catch almost all the water before it falls to the inside floor. Squeeze the sponge out every 2-3 weeks. 3. Where can I find the light switch on my Napa, Monterey, or my Sonoma unit? The light switch for these models is located at the upper left corner on back of each refrigerator when viewed from the front of your cabinet. It is on top of the rectangular metal thermostat cover box. 4. Where can I find the light switch on my Magnum? The light switch is located on the metal thermostat plate located on the front of your cabinet. 5. Why are my light tubes burning out so fast? Light tubes are very susceptible to both high voltage and electric surges. Light tubes should last one to two years. If the tubes consistently burn out prematurely, check to see that your electrical outlet is in the 108-120 volt range. If not, call your power provider and ask them to adjust the voltage(free). We also suggest using an electrical surge protector. 6. What temperature should my white wine thermostat be set to? The white wine thermostat has an operational range of approximately 42-48 degrees F. If a warmer temperature is required, an optional Dual Range thermostat can be installed. Dual Range thermostats have a range of 47-75 degrees F. Attempting to adjust the thermostat beyond these ranges will result in locking the refrigerator in the full on or full off mode. A full on position will quickly burn out the refrigerator compressor. 7. What temperature should my Dual Range thermostat be set to? The Dual Range thermostat has an operational range of approximately 47-75 degrees F. Attempting to adjust the thermostat beyond these ranges will either lock the refrigerator in the full on or full off position. A full on position will quickly burn out the refrigerator compressor. 8. Where do I find the filter screen for my Magnum unit, and how do I clean it? The Magnum refrigerator air intake filter screen is located on the back of the cabinet on all rear-venting units. Front venting units do not use a filter screen. Once the filter screen is removed from its retaining clips, it can be cleaned in any conventional dishwasher. Dry the filter before re-installing. 9. How do I adjust the divider in my Magnum unit? Plexiglas Magnum dividers can be repositioned to change the split between red and white wines. In most cases, they can also be adjusted to allow more or less cold air into the red wine compartment. To reposition the divider, gently knock the bottom of the divider loose about 3-4 inches from the silicone sealant that holds it in place. Twist the rear of the divider away from the back wall and slide the divider to its new location. Use a razor blade to scrape away the old silicone. Stand the divider upright and square it to the rear wall. Next, apply small beads of silicone along the entire bottom edge of both sides of the divider. Open the tear-drop shaped cover over the upper and lower holes in the divider to decrease the temperature in the red wine compartment. Close the covers to increase the temperature in the red wine compartment. If the temperature in the red wine compartment remains too cold, see instructions under "heat pad adjustments". *10. Where do I adjust the thermostat on my NAPA, MONTEREY, or SONOMA manual defrost* unit?** To adjust the temperature on a Napa or other manual defrost units, locate the thermostat which is located inside the refrigerator on the ceiling in the upper left corner. Turning the thermostat clockwise will lower the temperature, whereas turning it counterclockwise will raise the temperature. A 1/16th turn will change the temperature approximately 3 degrees F. Be sure to wait two hours between adjustments. Note: If your unit is running at the proper temperature for an extended period of time and it suddenly or gradually strays from the optimal temperature, take care. This may be a sign of a more serious problem. Such problems may include inadequate air flow across the rear coils, low refrigerant levels, or a compressor failure. 11. Where do I adjust the thermostat on my MONTEREY or SONOMA auto defrost unit?* To adjust the temperature on a Monterey, Sonoma, or similar auto defrost cabinet, locate the thermostat on the outside in the rear of the cabinet on each refrigerator. The thermostat is covered by a 3 1/2" x 5" metal box. A 1" hole is provided to access the brass shaft on the thermostat. When viewed from above, turning the thermostat clockwise will lower the temperature and a counterclockwise turn will raise the temperature. USE SMALL ADJUSTMENTS! A 1/16 rotation will raise or lower the air temperature approximately 3 degrees F. Use a pair of needle nose pliers to grasp the shaft and turn it the proper direction. If necessary, easier access can be obtained by unplugging the refrigerator and removing the three screws that hold the black coils to the rear of the refrigerator. Gently and slightly pull the rear coils away from the rear of the refrigerator and remove the thermostat cover plate. Always wait two hours between thermostat adjustments to allow the temperature to stabilize. Important note: If your unit is running at the proper temperature for an extended period of time and suddenly or gradually strays from the optimal temperature, take care. This may be a sign of a more serious problem. Such problems may include inadequate air flow across the rear coils, low refrigerant levels or a compressor failure. 12. Where do I adjust the thermostat on my Magnum unit? The thermostat is located inside the refrigerator compartment at the back of the cabinet. Remove the 4 Phillips screws on the 11 1/4" x 11 1/4" louvered cover. The thermostat is the silver box with a knob marked Danfoss. When viewed from above, a clockwise rotation will raise the air temperature, whereas a counterclockwise rotation will lower the air temperature. A 1/2 rotation changes the air temperature approximately 2-3 degrees F. The thermostat knob is installed with a rotation lock, which will allow the knob to only rotate one full turn. To remove the rotation lock, remove the slotted screw in the thermostat knob and lift the knob off its shaft. Lift off the metal rotation lock from the base of the shaft. Reinstall the knob to continue adjustments. Reinstall the lock when the proper temperature is achieved. Important note: If your unit is running at the proper temperature for an extended period of time and suddenly or gradually strays from the optimal temperature, take note, this may be a sign of a more serious problem. Such problems may include inadequate air flow across the rear coils, low refrigerant levels or a compressor failure. 13. How do I adjust the optional heat pad located in the red wine compartment of my Magnum unit? 8-11 bottle Magnums have a red wine compartment heating device to raise the temperature in the compartment if needed. The control knob is located on the back of the unit for rear-venting refrigerators and behind the covered face plate on the front venting refrigerators. A full counterclockwise turn is off and a clockwise rotation increases the amount of heat transferred into the red wine compartment. Only use this device after both the tear-dropped shaped Plexiglas cover plates have been fully closed in the divider wall between the red and white wine compartments! Use a maximum of 1/4 turn adjustment, while waiting a minimum of two hours between adjustments. 14. What kind of regular maintenance should I perform on my unit? Visually inspect the latex rings on each stopper assembly for wear or splits. Replace at least once a year, even if they appear in good shape. Inspect all O-rings on the inlet and outlet sides of the regulator and any quick disconnect fittings on your unit. Replace when showing signs of wear or cracking (silicone lubricant or mineral oil applied to these O-rings will increase their longevity) Clean the filter screen on MAGNUM units as needed. Clean all parts that come in contact with the wine every 4 weeks. (See cleaning instructions). Replace the white pincet clamps once a year. 15. How long will wine last on my Winekeeper unit? The length of time wine will remain fresh on your Winekeeper will vary based on a number of factors: temperature, wine age and wine type, and cleanliness of your machine. This makes it impossible to give a firm length of time. As a guideline you should expect wines to last approximately one to three weeks. Some wines, such as ports and sauternes, can remain sound for many weeks. 16. How do I replace the through-walls? Loosen the stainless steel clamp joining the flexible wine tube to the stainless steel wine pick-up tube with a 1/4" nut driver or a flat screwdriver. Leave the faucet attached to the through-wall while removing the old through-wall. Grasp the faucet in one hand and place an 1 1/8 wrench on the nut located directly behind the wing nut on the face of the cabinet. Turn 1/2 - 1/4 turn counter-clockwise. Remove wrench. Spin the faucet and through-wall assembly counter-clockwise while pulling gently away from the face of the cabinet. The through-wall should begin to spin itself out from the face of the cabinet. Note: there is a retaining nut on the inside of the cabinet under the inside insulation. If this nut turns with the through-wall, you must lock it in place to stop it from turning. Use your finger , a flat bladed wide screw driver or a similar device. Pull old through-wall and wine tube out from hole in cabinet. Reverse directions to install. 17. How do I replace the wine tubes? Loosen the stainless steel hose clamp at the bottom of the clear wine tube and remove it. Carefully cut the wine tube off the white nylon barb with a sharp razor blade. Avoid cutting the barbed fitting itself. It may be easier to remove the through-wall and tube from the cabinet before cutting off the old tube. See: "Through-wall Replacement" for instructions. Heat the end of the new wine tube in hot water, then quickly push the wine tube over the barb fitting. Mineral oil or food grade silicone lubricant will make this step easier. Reverse steps to reinstall. 18. Which gas is better for my Winekeeper unit, Nitrogen, or Argon?* Nitrogen, which comprises approximately 70-80% of the air we breathe, has no special merits as a preserving agent, other than it is inert. (it has no odor, taste or color and contains no oxygen). Argon has similar properties , but is slightly heavier than air and tends to form a blanket between the surface of the wine and any air trapped in the bottle. Neither gas has any special properties such as neutralizing or encapsulating oxygen . Oxygen is what causes wine to oxidize. While argon is superior to nitrogen in almost all applications, its benefits are minimal due to its higher expense and lower availability. The only time argon out-performs nitrogen is when sparging an opened and poured bottle of fresh wine. Sparging is introducing a gas into a bottle to force out as much air as possible before recorking it. Using argon in a properly used and maintained Winekeeper will only increase the wines useful life on the machine by 2-5% 19. Why does my wine appear to be cloudy or scaly? Cloudy or scaly wine is *always* a symptom of a dirty system and poor maintenance. Incorrect machine use may also contribute to this condition. See "Cleaning Instructions" 20. Why is my wine not pouring from one or more of my faucets? If none of the faucets/stoppers appear to be working at all, look at these problem areas: o Nitrogen cylinder out of gas o Nitrogen supply tube not connected to the regulator o Nitrogen supply tube kinked or pinched o All white plastic nitrogen pinch clamps are closed o Stopper assemblies not tightened into neck of each bottle o Nitrogen cylinder not opened o Regulator failure If one or two faucets/stoppers don't work, look at these problem areas: o Stopper assemblies not tightened into neck of the wine bottle o White plastic nitrogen pinch clamp closed o Debris in bottom of stainless steel wine pick-up tube o Kink or hole in supply line to stopper assembly 21. Why does my wine taste or smell bad? New units may cause some wines to have a slightly different taste or smell. This is normal and will diminish very rapidly. It should disappear completely within 1-3 days. If after a few days, 2-3 bottles of wine have been poured from each faucet, and the taste persists, contact Winekeeper for more information. If the Winekeeper has been working correctly, but now is causing a change in the wine, the problem is poor maintenance. See: "Cleaning Instructions" 22. How do I perform a thermostat replacement? Thermostat replacement for cold plate style refrigerators, not forced air units. Unplug your unit !!! On Automatic Defrost Refrigerators, remove the three Phillips head screws holding the black coils in place at the rear of your unit. Gently bend the coils 10-12" away from the back of the refrigerator. Remove the two Phillips head screws holding the silver metal thermostat cover in place. On automatic defrost refrigerators with white wine thermostats, open the two snap screw covers on the white capillary tube cover located in the middle of the back wall. Remove two Phillips head screws in cover, remove capillary tube from cover and straighten. On automatic defrost refrigerators with Dual Range thermostats, you only need to straighten the capillary tube. For all units, you now remove the two electrical wires and the green ground wire from the thermostat at the rear of the unit. Remove the two screws holding the thermostat in place. Pull capillary tube from the hole in the rear of the refrigerator. Reverse directions to reinstall. On manual defrost refrigerators with white wine thermostats, remove the thermostat knob located on the ceiling inside the refrigerator by pulling the knob toward you. Next, remove the Phillips head screw located in the white metal cold plate near the ceiling and right top corner inside the refrigerator. Gently bend the cold plate forward until it is at a 45* degree angle for the rear wall. The thermostat sensing tube (capillary tube) is attached to the top rear of the cold plate with a white plastic clip. Pry off this clip with a small, flat bladed screw driver. Remove capillary tube from the white clamp holding it. On manual defrost refrigerators with Dual Range thermostats you only need to straighten out the capillary tube, which is located to the left of the cold plate. There is no need to move the cold plate on manual defrost refrigerators with Dual Range thermostats. When changing from a white wine thermostat to a Dual Range thermostat or vice versa, read instructions above for both white and Dual Range thermostats. Also, note that the capillary tube must be secured to the cold plate for white wines, and the capillary tube must not be secured for red wines (it senses air temperature not cold plate temperature). For all units, you now remove the two electrical wires and the green ground wire from the thermostat at the rear of the unit. Remove the two screws holding the thermostat in place. Pull capillary tube from the hole in the rear of the refrigerator. Reverse directions to reinstall. 23. Why is my Magnum having a cooling problem? Most magnum cooling problems on brand new units are caused by inadequate air ventilation or improper thermostat settings. Unless specified to the contrary by the purchaser, Winekeeper sets all Magnum refrigeration units to run at approximately 42-45* degrees Fahrenheit. If you need to change this slightly, see: "Thermostat Adjustments for Magnums" on the technical information page. For adjustment of more that 5-10degrees, contact Winekeeper. Adequate vented air space for a Magnum is: 3-6" behind, 12" above and 1-2" each side, minimum. If a brand new unit is not cooling correctly, follow these instructions before adjusting the thermostat. (A new unit can take up to six hours to cool down to its operating temperature) While running, note the temperature on the digital display, then move the Magnum so as to increase air ventilation dramatically. Let the unit run for one hour. If the temperature has dropped, the problem is ventilation. If the temperature does no drop, verify that both fans on the refrigerator are operating (one fan blows air into the bottle compartment out the top of the white grate, the other fan blows air out the top hole at the rear of the Magnum. If these are both operating, call Winekeeper for further help. On older units, follow the steps above, as well as removing the filter screen on the rear of the unit., this screen may be dirty, and may need to be cleaned. If these steps do not work, unplug the unit for two hours, then reconnect and note results. If this fails to fix the problem, call Winekeeper for further instructions. 24. Why is my Napa, Monterey, or Sonoma having a cooling problem?* Cooling problems for cold plate style refrigerators generally fall into four categories: 1. Inadequate ventilation to the rear coils 2. Thermostat failure or misadjustment 3. Ice build up in the cold plate, which prevents the surrounding air from refrigerating. 4. Compressor failure or refrigerant leak New units are factory set for 42-47* degrees for white wines, 60-64 degrees for red wines. There is a different thermostat for white and red wines. Proper vented air space is 12" above, 3-6" behind, 1-2" each side. If your new unit has adequate ventilation, is running, but not getting cold, call Winekeeper for instructions. For older units, the same guidelines apply. One difference is that the rear coils may need cleaning, and this will affect the performance. Any unit that has been working properly, but is now failing to cool down, is possibly having an equipment failure, as opposed to a thermostat misadjustment or ventilation problems. Call Winekeeper for instructions. 25. Why is wine dripping from my Faucet? Almost all cases of wine dripping from the faucet are caused from lack of cleaning/debris in the faucet or having the bonnet cross-threaded or not screwed down completely/cross threaded. Disassemble the faucet and clean using warm water only. Reassemble the faucet making sure that the bonnet is not cross-threaded. 26. How do I replace the Latex ring on my Stopper Faucet? Almost all cases of wine dripping from the faucet are caused from lack of cleaning/debris in the faucet or having the bonnet cross-threaded or not screwed down completely/cross threaded. Disassemble the faucet and clean using warm water only. Reassemble the faucet making sure that the bonnet is not cross-threaded. 27. How do I replace my Stopper Assembly? You must first remove the compete assembly from the cabinet by first loosening the s/s hose clamp by using either a slotted screw driver or a 1⁄4” socket or nut driver. Now pull the wine tube and with the s/s clamp still connected off of the s/s siphon tube that passes through the stopper assembly. Pull or cut off the 1⁄4” O.D. nitrogen supply line from the brass fitting on the rear of the stopper faucet. Before replacing this tube on the brass fitting later you will need to cut off approximately 3/8” of the tubing so that you will have a tight connection. Now that you have completely removed the stopper assembly from the cabinet, grab the s/s at the bottom where it is bent and pull it out of the stopper assembly. To insert the s/s tube into the new stopper assembly, either use a little water, mineral oil, or spray silicone to lubricate the first 3”- 4”. Avoid getting any inside the tubing. Simply reverse these steps to re-install. 28. How do I replace the Latex Ring on my Stopper Assembly? Remove the Assembly by following the instructions on question # 27 above. CAREFULLY cut away the old Latex Ring using a sharp knife or a pair of side wire cutters. Heat the new Latex Ring in hot water for 1-2 minutes. (The water does not need to be boiling) Quickly take the Latex Ring from the water and set it on a table top while it is still both hot and wet. Holding the Stopper Assembly in one hand, quickly push The Assembly down through the hole in the Latex Ring. If this does not work within 10-15 seconds, place the Latex Ring back into the hot water and try again. Do not use any form of lubricant to help with this step. Pop the Latex Ring into place by using your fingers. Again follow the instructions in question # 27 to re-install your Stopper Assebbly.

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